A 2019 study applied the Theory of Planned Behaviour to international tourists at Hoi An World Cultural Heritage site.
Behavior matters in heritage places. The way travelers move, spend, photograph, and respond to crowding affects both their own satisfaction and the town's long-term quality.
What this means for travelers
For a real trip, the research points to a simple planning rule: do not separate the destination from the way the destination is experienced. Transport, timing, local contact, information quality, safety, service, and environmental pressure all shape whether Hoi An feels worth the time and money.
How to use the finding
- Visit the old town early or later for calmer walking.
- Spend with local makers and food businesses.
- Limit intrusive photography.
- Plan one or two meaningful experiences instead of chasing every attraction.
The best Vietnam itineraries are not built by copying a list of famous stops. They are built by matching a traveler's time, energy, interests, and risk tolerance to places that can deliver a good experience without hiding the local costs. That is why research like this is useful: it turns abstract tourism concepts into better decisions before the trip begins.